Search above for help guides, contact us by email at arts.helpdesk(at)ubc.ca for general inquiries, or visit us at Buchanan C105 (for the Arts Learning Centre) or C113 (for IT and AV assistance).
Parent Page(s): UBC Info Security Policies & Standards
Recommended security practices for all UBC employees, including staff, faculty, and student assistants.
Learn about ransomware and what to do if your files have been attacked.
Defining Personally Identifiable Information, as well as how to collect, work with, and store sensitive information.
Learn how to safely send sensitive information and files over email.
Keep your computer secure with a few simple steps: secure passwords, encryption, automatic updates, frequent backups, and anti-virus...
Learn how to encrypt your computer and why encryption matters.
Learn how to back up your computer with services from UBC, third-party companies, or external hard drives.
Safety measures to take after you've lost your phone or computer.