We offer support to Arts faculty and staff for internet and network access, including wireless and port activation, VLAN changes, and virtual firewalls.
Service items
We offer the following support for Arts faculty and staff:
- General inquiries — Answering general questions about internet and network access
- Wired internet — Proving support with wired Internet and ensure all the drivers and ethernet cables are in place
- Wireless internet — Providing support with wireless Internet and ensure all the required actions are in place to ensure an active internet connection
- Port activation — Providing management of an authorized set of networks for a department or faculty
- Virtual firewall — Providing support for the opening of application ports
- VLAN changes — Providing support for VPN or a group of computer networks