Learn more about the great individuals within Arts ISIT and the wide range of services we support.
Details
Name
Pragnya Deshmukh
Job title
Business Analyst
Pronouns
She, Her, Hers
Team
Service Strategy & Design — Projects & Administration
Interview
What year did you begin to work at Arts ISIT?
2021
Describe what you do at Arts ISIT
As a Business Analyst (BA) at Arts ISIT, I gather and clarify client requirements through meetings, workshops, and interviews, while analyzing and streamlining business processes to identify improvements and efficiencies. I conduct data analysis and usage reviews to guide technology decisions, evaluate tools, and recommend solutions based on internal assessments and external research.
My role includes documenting technology and workflow changes, preparing functional specifications, user stories, and training materials, and acting as a liaison between stakeholders such as developers, project managers, and subject matter experts. I also support the implementation and adoption of new solutions, ensuring practical, user-focused outcomes.
What is the best thing about the work you do at Arts ISIT?
What I love most about my work at Arts ISIT is the chance to collaborate across diverse teams—business, technology, content, design, and data—gaining both a broad perspective and deep expertise in each area.
Every project is unique, offering continual challenges that require creative, tailored solutions from my skillset. This variety keeps the work engaging and pushes me to constantly find ways to simplify and improve processes. The ongoing learning and problem-solving make the role fulfilling and dynamic, fueling my passion for continuous improvement and innovation.
What are your areas of expertise?
Areas of expertise as a Business Analyst at Arts ISIT include gathering and clarifying client requirements, analyzing and simplifying business processes, and conducting data analysis to guide technology adoption.
Skilled in evaluating tools and recommending solutions based on research, preparing detailed project documentation, and supporting technology and workflow changes.
Expert at facilitating communication and collaboration between developers, project managers, and subject matter experts, ensuring clear understanding and successful project outcomes.
Which services does your work relate to?
Please list some related projects/tools/resources you work on
- Arts Digital Collections
- Arts Mailing Lists
- Arts Innovation Program
- CLAS
- OCELIA
Can you share some of your personal interests or hobbies?
I am passionate about exploring new places and capturing nature’s beauty through photography, which truly inspires me. The excitement of upcoming trips motivates me and enriches my life as I experience various landscapes, cultures, and cuisines.
As an avid fan of Bollywood and Indian cinema, I take great pleasure in a diverse range of content. Beyond regional favorites, I enjoy international series like Friends, Game of Thrones, Breaking Bad, and Yellowstone. My interests span from realistic dramas to imaginative fiction and sharp comedies. I deeply appreciate strong direction, powerful music, and memorable dialogues in films.
