Service Update

[Resolved] Canvas currently unavailable

[Resolved] Canvas currently unavailable

Canvas is unavailable due to a cyber breach of its parent company Instructure. Please follow UBC’s precautionary measures.

Bulk delete form entries on AIR

Bulk delete form entries on AIR

Arts Internal Resources (AIR) administrators can now bulk delete and restore multiple form entries.

EduCloud price increases effective April 1, 2027

EduCloud price increases effective April 1, 2027

With UBC’s migration to OpenStack, price increases for the EduCloud server services will take effect across the university.

Update the Duo Mobile app by March 31

Update the Duo Mobile app by March 31

UBC’s multi-factor authentication (MFA), Cisco Duo, is being enhanced with additional security measures.

Shared Microsoft Bookings Pages are now available at UBC

Shared Microsoft Bookings Pages are now available at UBC

Units and teams can request a Shared Bookings page to help you manage appointments and coordinate bookings.

Intermitted downtime for Arts IT services this month

UBC IT will be performing a scheduled migration of Arts IT services as part of the VMware Cloud Migration Project to modernize UBC’s IT services. Users will be unable to log in and there may be intermittent interruptions when accessing services.

Holiday closure from December 25 to January 1

Holiday closure from December 25 to January 1

Arts ISIT will be closed from December 25 to January 1 for the holiday season, re-opening on January 2, 2026.

Arts ePortfolios domain update on December 17

Arts ePortfolios domain update on December 17

Arts ISIT will be updating the domain for Arts ePortfolios on December 17, 2025 from 8 a.m. to 1 p.m. (PT) to better align with university security standards. During this update, there may be intermittent interruptions when accessing websites on Arts ePortfolios and site administrators will be unable to log in. Following the update, the […]

Email aliases to be created automatically starting October 15

Email aliases to be created automatically starting October 15

Starting October 15, email aliases for new UBC employees (firstname.lastname@ubc.ca) will be created automatically through Workday integration.

Arts CMS enhancements completed by August 5

Arts CMS enhancements completed by August 5

The updates aim to help you better navigate your Courses page, use improved accordions, and link to your unit’s Bluesky account in your footer.