Person-to-Person File Sharing


What is Workspace?

Workspace is UBC’s cloud-based filesharing service. With its desktop sync client, web browser support, and mobile app, this UBC-compliant service works just like Dropbox to provide you with cross-platform access to your files.

Workspace offers an easy and secure way for individuals to share files via folders—both internally and externally—with colleagues, team members, and clients. Regardless of where you are (at home, on campus, or overseas) or what platform you’re using (desktops, laptops, tablets, or smartphones), you’ll be able to connect to Workspace as long as you have Internet access. Unlike Dropbox, it uses the UBC network to centrally deliver, manage, and secure data, in compliance with federal, provincial, and UBC security policies. This allows users to send sensitive student and/or business information over Workspace.


  • Why: You want to customize how other people access your files, and you want to store your files to the UBC network.
  • Features: Workspace functions just like Dropbox and synchronizes one folder on your computer. Any files and folders within this folder will be automatically uploaded to the cloud, with customizable access for your team. It is also accessible through an online portal and smartphone apps (available for iOS, Android, and Windows phones).
  • Pricing: Free for UBC employees for up to 20GB. Paid options for additional space.

How do I start using Workspace?

1. Check Your Eligibility

Workspace is currently available to UBC staff and faculty with active FASmail accounts. Your employee number must also be associated with your Campus-Wide Login (CWL) account in order for you to access Workspace.

See the how-to guide for instructions on how to begin the process or to verify your association status.

2. Install Workspace

See the installation guides below for instructions on how to access Workspace through your desktop, web browser, and/or mobile device.


Using the Desktop Sync Client

  1. Go to the UBC Workspace – Self Service Portal.
  2. Enter “UBC” as the Group ID.
  3. Enter your your Enterprise Active Directory (EAD) login credentials into the username and password fields. This is usually the same as your Campus-Wide Login (CWL).
  4. From the left-hand menu, click the Content Locker Sync download link. Select your operating system (e.g., Mac OS X, Windows XP, Windows Vista). Download and install as instructed. Note: If you are using Mac OS X or Mac OS, download and install version 4.4.0 of the Mono Framework.
  5. For server information, enter the following details:
    • Server URL:
    • Group ID: UBC


  6. For your login information, enter a computer name and your EAD/CWL username and password.
  7. After the desktop client has been installed, you can access your documents by opening the File Explorer (Windows) and going to Users > User > Documents > Personal Content or opening Finder (Mac OS) and going to User Profile > Airwatch > Personal Content.

Using the Web Browser

  1. Go to the UBC Workspace – Self Service Portal.
  2. Enter “UBC” as the Group ID.
  3. Enter your your Enterprise Active Directory (EAD) login credentials into the username and password fields. This is usually the same as your Campus-Wide Login (CWL).

  1. Download the VMware Content Locker app from the Apple iTunes store or the Google Play Store.
  2. Enter the following information:
    • Server address:
    • Group ID: UBC
    • Login: Enter your your Enterprise Active Directory (EAD) login credentials into the username and password fields. This is usually the same as your Campus-Wide Login (CWL).

How can I use Workspace?

Backing Up Important Documents Workspace is a great option for backing up your work files to the UBC network. Storing important documents on the cloud means that they stay safe in the event of computer errors or physical disasters, such as viruses, disk degradation, or theft.
Working from Home or Abroad Workspace’s robust collection of service platforms means that you can access your files anywhere, anytime. With desktop programs, mobile applications, and web portals, you can work on your documents from home or abroad, and synchronize them whenever you connect to the Internet.
Saving and Sharing Research Projects When managing research projects, you need to handle large databases while considering different levels of access for your research assistants and colleagues. Workspace allows you to customize file and folder access to different tiers: read-only, read and modify, or full admin access, which gives you full control over saving and sharing your research files.
Sending Large Files through Email Email and inbox limits can restrict the size of your file attachments. With Workspace, you can generate download links that allow you to securely send large files through email. Privacy measures include password protection, limited downloads, and expiration dates for your Workspace files.

What are the advantages and limitations?


Workspace is compliant with federal, provincial, and university policies on information security and safety.

Files are stored in the UBC servers, so you do not have to hold on to them physically. If you lose or damage your computer, your data stays safe.

You do not need to connect to myVPN in order to access your files.

Files can be shared with other UBC staff, faculty, and/or guests who are not a part of UBC, which makes both internal and external collaboration possible.

Access permissions are customizable to read-only, read and modify, or full admin access, giving you complete control over which users can modify your files and to what extent.

Files are accessible anywhere with Internet on any platform, including computers, smartphones, and tablets.



Further Resources

For detailed instructions on how to use the web client, desktop sync, and mobile app, see the how-to guide from UBC IT. For more information on how to use the online Self Service Portal, see the User Guide.

If you have any questions about Workspace, visit the FAQ or message us through the contact form for support.