Digital Payments Program (TouchNet)
Collect payments using credit cards or Interac Online for products, events, and other services with the payment system TouchNet to process financial transactions online.
Connect to your TouchNet merchant account by setting up a uStore, a platform designed to sell products.
TouchNet has replaced ePayment/CBM as UBC’s primary digital payment solution and all ePayment/CBM users were migrated over in Fall 2023.
Features
Through the Digital Payments Program, you will be provided with a TouchNet merchant account that you connect to a uStore to sell your products.
TouchNet key features
- Facilitates digital payment transactions
- Securely deposits payments to UBC Workday Finance accounts
- Manage and view transactions through a TouchNet’s dashboard
- Process refunds and returns to inventory
- View reports (revenue, taxes, transaction details, etc.)
Selling products through uStore
- For simple events, services, and to sell products
- TouchNet Marketplace’s native store front management tool
- Standalone application
- Has mobile app option
- User friendly interface
- Low set-up time
Arts ISIT Resources
The following steps will guide you through the process of requesting a TouchNet account and ensuring that you are receiving payment.
uStore is the recommended platform for selling most products and services. However, if uStore cannot fulfill your requirements, alternative options can be reviewed. Please contact us to discuss your needs.
The following link will take you to a page containing the uStore intake request form to download and instructions on how to submit it to the Digital Payments Program team.
Once approved, DPP will assist you with setting up your uStore and TouchNet account.
- DPP will assist you with connecting your TouchNet merchant account and GL information with your uStore
- Contact Steven Lee from the Arts Service Centre to ensure that your account information is connected properly and receiving payments. They will also ensure that any required fees such as GST and PST are being accounted for.
Additional Resources
Consultations
If you would like further support on TouchNet, please connect with us to learn more about the tool and its capabilities.