Teaching & Working Remotely
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Remote Arts ISIT Support
In response to physical distancing protocols, Arts ISIT is providing support remotely through email (arts.helpdesk@ubc.ca), phone (604 827 2787), webinars, and virtual drop-in sessions. Staff are available Monday to Friday from 9 a.m. to 5 p.m.
Visit our virtual drop-in
View our Workspace Safety Plan
Coronavirus (COVID-19) and UBC’s response
UBC has built a COVID-19 response site for the latest updates and important resources. It contains information on prevention, general resources, and frequently asked questions for students, faculty, and staff.
Working From Home
Whether you are a faculty or staff member, there are resources available to help you work from home. Please look through the resources below to find the tool(s) that best suit your needs.
Setup
To ensure that your work from home office is properly equipped, we’ve compiled a list of resources to help with your setup.
- How to access FASmail
- Review internet connection best practices
- Install Microsoft Office
- Install Adobe Products
- Browse our computer support services
UBC also offers Cisco Anti Malware Protection (AMP) for free. Please contact the Help Desk to receive the link to the free installer.
Privacy & Security
At UBC, we work with a lot of sensitive information. While we work from home, it is important to understand proper security policies for any kind of work, including information systems, administrative, research projects, and more. Please familiarize yourself with UBC Security Policies and Standards.
- UBC Security Policies and Standards
- Learn how to send files securely over email
- Encrypt your computer
- Complete the Privacy Matters Training
File Storage & Sharing
| Tool | File Space | Main Features | Recommended Use(s) |
| Teamshare | No limit |
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| UBC Workspace | 20 GB |
|
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| Home Drive | N/A |
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|
Communications
This section covers general tools for team communications. If you are looking for video teaching tools, please visit the Video & Presentations section. Arts ISIT offers support for Zoom and Skype For Business. Depending on you and your teams’ needs, one tool may be more effective than the other.
Zoom is one of the most versatile video-conferencing tools available for UBC Faculty and Staff, allowing everything from team meetings to live lectures.
Important* Please note that Arts ISIT cannot create Zoom accounts. You must do this with UBC IT. If you need a Zoom account, please email the IT Audio/Visual Helpdesk at av.helpdesk@ubc.ca with:
- Your UBC email address
- Your faculty / school / department
Online Teaching Resources
As we prepare for the upcoming semester online, we wanted to ensure that you have all the tools you need to effectively teach and administer your course online. We offer a range of specific tools to support your needs. Click on the area of online teaching that you are most interested in to learn what tools are available.
Lectures and Teaching
These tools support your lectures through live video streaming, pre-recorded videos, or other video presentations.
Learning Activities and Assignments
These tools help administer assignments, classroom discussions and activities, as well as file submissions for lectures and assignments.
Learning Activities & Assignments
Exams and Assessments
These tools cover administering exams and quizzes, proctoring exams and invigilation, grading, marking, as well as peer evaluation and review.
View all Online Teaching Resources
If you are unsure of what tools you need for your online course, view the full list of available online teaching resources.
Visit the Online Teaching Resources page
Resources To Support Students
Working from home has its own set of challenges for our students. Below we’ve compiled a list of resources that you can send to them to support their learning at home.
Keep Learning
Keep Learning is a student resource that provides support with the transition to online classrooms. The website includes resources on setting up a home learning environment, online learning tips, UBC technologies, self-care, and FAQs, as well as instructions on how to get support and give feedback.
Academic Support for UBC Arts Students
Arts Academic Advising has created a resource page that provides clear and detailed information regarding end of term grading, progression, and support options for Arts undergraduate students.
Download Instructions for UBC Licensed Software
With remote teaching, students cannot easily access specific online resources and software that would normally be available in the computer labs. We’ve compiled a list of instructions that will guide you step-by-step on how to download specific software on your home computer and/or laptop. These links can be sent out to your students for easier access.
- MATLAB Download Instructions
- SPSS Download Instructions
- NVivo Download Instructions
- Additional free software available to students
Contact Arts ISIT
If you have any further questions, feel free to contact us, visit our virtual drop-in, or sign up for an upcoming workshop or webinar.
Operating Hours
Monday to Friday
9 a.m. to 5 p.m.
arts.helpdesk@ubc.ca
604 827 2787