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CORONAVIRUS (COVID-19) AND UBC’S RESPONSE:
View Arts ISIT's resources for teaching and working remotely and the latest UBC updates for students, faculty, and staff.
Sunsetting Collaborate Ultra

How will this impact instructors currently using Collaborate Ultra?
- For classes starting in summer, UBC recommends using Zoom to run synchronous virtual classroom activities. Instructors who don’t already have UBC licensed Zoom accounts can send their requests to arts.helpdesk@ubc.ca.
- If you plan on reusing/archiving videos that have been recorded on Collaborate Ultra for future courses, they will need to be downloaded and uploaded onto Kaltura, CLAS, or OneDrive (see comparison chart). Please be aware of privacy and copyright guidelines to see if your video can be shared between semesters. Students should not be visible in the recording unless they have provided written consent.
- If you have Standing Deferred (SD) students, access to Collaborate Ultra recordings can be extended until the end of July 2021 so students can complete their courses. If you have Collaborate Ultra lecture recordings that need to be accessed by the student(s), contact Arts ISIT at arts.helpdesk@ubc.ca for assistance.
How can Arts ISIT offer support during this transition?
- We offer learning opportunities to help instructors transition from Collaborate Ultra through:
- Dedicated webinars to help instructors understand their options and learn how to transfer their videos from Collaborate Ultra so they can be used in future courses.
- Monthly workshops on Zoom to help instructors familiarize themselves with the platform. View all upcoming Zoom webinars.
- We can aid with transferring recorded Collaborate Ultra sessions by request. We can:
- Assist with offering recommendations for archiving your video.
- Consult on approaches for repurposing them for various teaching purposes such as flipped/hybrid learning.
- Assist with limited video post-production to assist with the editing of recordings that contain personal student information or copyrighted material.
- If we can help with transferring videos, please make a request via email at arts.helpdesk@ubc.ca before April 30, 2021.
Additional Resources
- Collaborate Ultra Transition Guide
- Arts ISIT resource pages on:
Comparison Chart of Video Storage Tools
*It is a strong recommendation that videos are uploaded to Kaltura since it integrates seamlessly with Canvas.
Kaltura* | OneDrive | CLAS | |
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Platforms | ![]() ![]() |
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Storage Capacity | Unlimited | 1 TB | 200 GB |
Capacity per video | 5 GB per file; 2 GB per file for students | Within Storage Capacity | Within Storage Capacity |
Record Video | ![]() |
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Editing/Trimming Videos | ![]() |
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Embedding into Canvas Course | ![]() |
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Annotate Videos | ![]() |
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Free at UBC | ![]() |
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FIPPA Compliant | ![]() |
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Closed Captioning supported | ![]() |
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