Learn more about the great individuals within Arts ISIT and the wide range of services we support.
Details
Name
Jacky Sun
Job title
Support Analyst I
Pronouns
He, Him, His
Team
Help Desk
Interview
What year did you begin to work at Arts ISIT?
2021
Describe what you do at Arts ISIT
I work as a support analyst helping with anything related to computer hardware/software issues to training users on how to use tools to help with their daily work.
What is the best thing about the work you do at Arts ISIT?
Being able to resolve user’s issues and concerns and seeing them become happy from getting their issues fixed.
What are your areas of expertise?
- Hardware diagnostics
- Hardware knowledge
- Data recovery
Which services does your work relate to?
Please list some related projects/tools/resources you work on
- Remote Desktop Protocol
- Teamviewer
- Cisco Secure Endpoint
- Inssider
- Acronis
- Prime95
- Cinebench
- Aomei
- Rufus
